
The veterinarians at our Crossville, TN location are available for pet emergency services 24/7. You can reach our Crossville office at 931-459-2006.
We understand that an emergency, whether it’s a minor injury or a critical condition, is a stressful time for you and your pet. At Best Friends Veterinary Hospital, we’re prepared to help you through any medical crisis with our qualified veterinary team of emergency doctors, experienced nursing and support staff—available 24 hours a day, 7 days a week, 365 days a year. We will monitor your pet’s condition around the clock, modifying treatments as needed to better care for your best friend.
In a pet emergency situation, every minute counts. We recommend calling us in advance or en route so our team can be prepared for your pet’s arrival. Our hospital is always open and staffed for pet emergencies. We provide emergency services for walk-ins, as well as referrals from your local veterinarians.


Available Emergency Pet Services
- 24-hour staffing and care by our doctors, nurses and support staff
- Immediate testing and stabilization of any medical or surgical patient
- Full-service, in-house laboratory
- Emergency surgery available at all times
- Oxygen therapy and respiratory support for patients in respiratory distress
After your pet is examined and evaluated, our emergency staff will discuss a treatment plan with you and provide an estimate for the cost of the care. Depending on the situation, we may recommend that your pet be treated as an outpatient or be hospitalized for ongoing care, but we will consult closely with you to determine the best course of action.
How to Determine a Pet Emergency
The following are pet emergencies and require immediate medical attention:
- Difficulty breathing with a blue colored tongue
- Swollen or distended abdomen especially associated with vomiting, retching or extreme listlessness
- Repeated attempt to urinate in a cat without any urine production
- Repeated vomiting
- A broken bone associated with being hit by a car
- Traumas such as being hit by a car, falling from a height or experiencing a blunt force, even if the animal is not showing any ill effects
- Collapse/inability to stand or walk
- Loss of balance or consciousness, convulsions or seizure activity
- Penetrating wounds, such as bite wounds, gunshot or stab wounds
- Bleeding that does not stop within 5 minutes (Apply pressure using a clean cloth while on your way.)
- Vomiting or diarrhea with blood
- Heatstroke - heavy panting, weakness, temperature greater than 104 degrees
- Ingestion of a toxin - Common pet toxins include but are not limited to:
• Chocolate
• Rat Poison (e.g. D-con)
• Prescription, over-the-counter or illegal drugs (BRING THE CONTAINER WITH YOU)
• Artificial sweeteners (e.g. xylitol)
• Nicotine
• Household Cleaners
• Antifreeze
• Certain household plants (e.g. Easter lilies)