What to Expect When You Visit
Our goal is to make you and your pet feel right at home when you visit our animal hospital in Cookeville, TN. Medicine is just part of what we do—we also build lasting relationships with our clients and patients to instill trust and confidence. Clear communication and understanding are crucial to the partnership between the veterinarian, pet owner, and pet. We’re passionate about helping pets stay healthy and enjoy long, happy lives with their families, and we think it shows!
Here are a few things you can expect when you come in to see us:
- When you first arrive, please check in at the front desk with our customer service representative (CSR).
- The CSR will check your pet’s weight and then usher you and your pet into an exam room.
- One of our vet assistants or technicians will enter the exam room and speak with you to obtain a health history for your pet and find out the reason for your pet’s visit.
- Next, your veterinarian will come in to perform an examination, answer your questions, and discuss treatment options for any issues your pet is having.
Please note: We are not currently operating curbside, but if you need help with your pet, give us a call at (931) 881-2037.