Payment Options and Pet Insurance Payment is due at time services are rendered here at Best Friends Veterinary Hospital. We accept cash, most major credit cards, Scratchpay, CareCredit, and Trupanion pet insurance. We would be happy to answer any questions you have regarding pet insurance or alternative payment options. Just give us a call at (931) 881-2037 (Cookeville) or (931) 459-2006 (Crossville)! Book an Appointment Our hospital can provide CareCredit payment plans to help you manage your pet’s care costs. CareCredit is a card that can be used for human medical services as well as veterinary care, and it covers everything from routine visits to major surgeries. You can choose a monthly financing option that best suits your budget and doesn’t charge interest. Cookeville Crossville Scratchpay is a little different in that you don’t get a card. However, you can still select a monthly payment plan, and all payment plans through Scratchpay are subject to approval. Learn more about Scratchpay here. Trupanion is a popular pet insurance provider that can prove invaluable in the event of unexpected and major treatment costs for your pet. Unlike with human insurance, you are responsible for filing your insurance claims—however, we would be happy to provide any paperwork you need to do so! Trupanion offers different plans that cover a wide range of conditions and services, from hereditary diseases to preventative care and diagnostic testing. For more information about Trupanion pet insurance, click here.